Zendesk
Zendesk Suite Professional
Professional adds custom reporting, skills-based routing, and Zendesk AI conversation bots.
Help Desk

Plan Features & Specifications

Price$115/agent/month (billed annually)
ChannelsAll channels
Skills Based RoutingYes
Conversation BotsYes — AI-powered
Custom ReportingYes
Forum CommunityYes
Side ConversationsYes
MultilingualYes
PlatformsWeb, iOS, Android

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