Freshdesk
Freshdesk Pro
Pro adds round-robin routing, custom roles, multilingual support, and omnichannel (chat, voice).
Help Desk
الميزات والمواصفات
| السعر | $49/agent/month (billed annually) |
| Round Robin Routing | نعم |
| Custom Roles | نعم |
| Multilingual | Yes — 42 languages |
| الدردشة المباشرة | Yes — Freshchat |
| Telephony | Yes — Freshcaller |
| Advanced Reporting | نعم |
| Freddy Ai Agent | نعم |
| المنصات | Web, iOS, Android |