Freshdesk
Freshdesk Pro
Pro adds round-robin routing, custom roles, multilingual support, and omnichannel (chat, voice).
Help Desk
プランの機能と仕様
| 価格 | $49/agent/month (billed annually) |
| Round Robin Routing | はい |
| Custom Roles | はい |
| Multilingual | Yes — 42 languages |
| ライブチャット | Yes — Freshchat |
| Telephony | Yes — Freshcaller |
| Advanced Reporting | はい |
| Freddy Ai Agent | はい |
| 対応プラットフォーム | Web, iOS, Android |