Freshdesk
Freshdesk Pro
Pro adds round-robin routing, custom roles, multilingual support, and omnichannel (chat, voice).
Help Desk
Recursos e Especificações
| Preço | $49/agent/month (billed annually) |
| Round Robin Routing | Sim |
| Custom Roles | Sim |
| Multilingual | Yes — 42 languages |
| Chat em direto | Yes — Freshchat |
| Telephony | Yes — Freshcaller |
| Advanced Reporting | Sim |
| Freddy Ai Agent | Sim |
| Plataformas | Web, iOS, Android |