Freshdesk
Freshdesk Pro
Pro adds round-robin routing, custom roles, multilingual support, and omnichannel (chat, voice).
Help Desk

Plan Features & Specifications

Price$49/agent/month (billed annually)
Round Robin RoutingYes
Custom RolesYes
MultilingualYes — 42 languages
Live ChatYes — Freshchat
TelephonyYes — Freshcaller
Advanced ReportingYes
Freddy Ai AgentYes
PlatformsWeb, iOS, Android

Related Plans

Help Desk
Freshdesk Free (Sprout)
Freshdesk Free provides ticketing, email, phone, and knowledge base for unlimited agents.…
Freshdesk
Help Desk
Freshdesk Growth
Growth adds automations, SLA, CSAT, 1000 collaboration seats, and custom SSL.…
Freshdesk